Shipping policy

To return your product, you should mail your product to: 15 Greyfriars Gardens, St. Andrews, FIF, KY16 9HG, UK 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

​Depending on where you live, the time it may take for your exchanged product to reach you may vary.

It is important that you return all parts of the item and all packaging, which must be intact and in re-saleable condition. Do not use the product packaging as the outer packaging and this will render it damaged and unsuitable for resale.

We always recommend you obtain proof of purchase and we do not take any responsibility for the item while it is in transit. We cannot guarantee that we will receive your returned item.

If you are shipping a high value item, you should consider using a trackable shipping service or purchasing shipping insurance.

Please note that this Returns and Refund policy does not affect your statutory rights for returned goods under the EU Distance Selling Directive.

For further details of your rights please visit the EU Distance Selling Directive.